Terms of service

OVERVIEW

This website is operated under the brand Discover Your Kanji. Throughout the site, the terms “we”, “us” and “our” refer to Discover Your Kanji.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, together with any additional policies referenced on this website.

PRODUCTS AND SERVICES

Discover Your Kanji offers made-to-order products featuring Japanese kanji designs selected through our website experience.

Because our products are made to order, product appearance may vary slightly from digital previews or mockups. Differences in screen settings, garment materials, printing processes, placement, or production may result in minor variations in color, size, or appearance.

KANJI RECOMMENDATIONS

Any kanji recommendations, personality-style results, descriptions, interpretations, or similar content provided through Discover Your Kanji are intended for entertainment, creative, and informational purposes only.

They do not constitute psychological, medical, legal, financial, professional, or other expert advice. Results should not be treated as an objective assessment of a person's personality, identity, abilities, or future.

ORDERS

You are responsible for reviewing all order information before completing your purchase, including the selected design, kanji, product, color, size, quantity, and shipping information.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases of suspected fraud, pricing errors, technical errors, product unavailability, or other circumstances that prevent us from fulfilling the order.

PRICES AND PAYMENT

Prices are displayed in the currency shown at checkout and may change without notice.

Applicable taxes, duties, shipping charges, or other fees may be calculated or displayed during checkout where applicable.

Payment must be successfully authorized before an order can be processed.

MADE-TO-ORDER PRODUCTS

Our products are produced specifically after an order is placed. Production times and delivery estimates are estimates and are not guaranteed.

Once production has started, changes or cancellations may not be possible.

RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, cancellations, and exchanges are governed by our Return & Refund Policy.

Because our products are made to order, we generally do not accept returns or exchanges due to change of mind, incorrect size selection, incorrect color selection, or other customer-related reasons.

Nothing in these Terms limits any mandatory consumer rights that apply under applicable law.

SHIPPING AND DELIVERY

Customers are responsible for providing complete and accurate shipping information.

Delivery dates are estimates and may be affected by carriers, customs, weather, local delivery conditions, or other circumstances outside our reasonable control.

International orders may be subject to customs procedures, import duties, taxes, or other requirements depending on the destination.

INTELLECTUAL PROPERTY

The Discover Your Kanji brand, website content, original designs, graphics, text, product concepts, and other original materials are protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, sell, exploit, or commercially use our original content or designs without prior permission, except where permitted by law.

PROHIBITED USES

You may not use our website or services for unlawful, fraudulent, abusive, malicious, or unauthorized purposes.

You may not interfere with the security, operation, or functionality of the website or attempt to gain unauthorized access to any systems or data.

THIRD-PARTY SERVICES

Certain parts of our services may rely on third-party providers, including payment processors, ecommerce platforms, manufacturers, fulfillment providers, and shipping carriers.

Their services may be subject to separate terms and policies.

DISCLAIMER

We make reasonable efforts to provide accurate information and reliable services. However, except as required by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Discover Your Kanji will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

PRIVACY

Your use of our website and services is also subject to our Privacy Policy.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. The version published on this website will be the current version.

GOVERNING LAW

These Terms are governed by applicable laws and regulations, subject to any mandatory consumer protection rights that apply based on the customer's location.

CONTACT

For questions regarding these Terms of Service, please contact us through the contact method provided on the Discover Your Kanji website.